Shipping Costs
To find out shipping costs, kindly inform us about your preferred mold and the quantity required, so we can calculate the shipping fee.
Where do you ship from and to?
All of our products are shipped from China, and we ship worldwide.
Expected Dispatch Times
For in-stock products, please allow 1-3 business days for orders to be processed after your order has been completed.
For other products, we will need 20-25 days to produce. It may differ during busy holidays periods, we appreciate your patience with this.
Estimated Shipping Times
After your order has been shipped, these are the expected shipping times: Air shipping: 7-12 business days. International orders can however sometimes take up to 30 business days due to customs. Sea shipping: 25-40 days. Please bear in mind shipping companies worldwide are experiencing delays due to the ongoing COVID-19 pandemic. Unfortunately we have no control over this. If 60 business days have passed and you still haven't received your order, please email us from our contact page and we'll find a resolution.
Tracking
We offer tracking on every order by default. However sometimes some countries may not offer tracking and unfortunately we have no control over this.
Custom Fees
We try our best to ship our orders so you don't incur any custom charges. Sometimes however on occasion there can be customs charges which are unavoidable. Customers will be responsible for any fees.